Having a bank account is not
a status symbol. it has become the necessity of the day too. Without having a saving bank account, it is
quite difficult to maintain the financial balancing. Routine expenses are due but a person wants
some saving after all the expenditures.
This is only possible when a person has its saving bank account. Though, opening of a bank account is not a
big job. Some documentary evidences and
initial amount is sufficient to open a bank account but still banks needs a
tough formality and thus the person feel hesitation to open a bank
account. But the system of approach of
HCBL is different. Individual can not
feel that he/she is dealing with the financial agency. The level of treatment, designing of the
official structure, level of treatment are quite user friendly.
System of approach:
HCBL has adopted its unique
system of approach for all. If a person
wants a simple saving bank account or any person wants a big loan. Treatment is equal for all customers. The dealing pattern has been designed
according to the work. Cooperatives are
the basis of the bank and due to this, nature of functioning is quite
simple. In the premises of the HCBL,
each customer is the most important person as he/she is giving the chance to
the bank to serve in better manner. Not
only customers but employees posted at HCBL also feel well. Amenities in the bank premises and to the
customers are well planned and designed.
Bank understands the needs of the customers and thus all the policies
have been framed accordingly.
Technical infrastructure: Presently the
bank is serving with large caliber and has opened a number of branches in
different cities of the country. Inside
the bank, all functioning is fully automated.
From normal monetary transactions to sanctioning of the loan, all
process is automated. Notification
system has been adopted so that the customer can be informed at every
transaction. Notification system is also
applicable for the persons having current account, saving account or loan
account. Monthly statement of the
account can be asked on the e mail address.
To support the national drive to save ecology and to avoid paper work, an
e-statement system has been formulated by the bank since inception. All the ATMs of the bank, have the
communications with the user to not to ask for receipt after withdrawal to save
the ecology. Balance display on the
screen or the message notification is there and this is getting due attraction
of the customers. People are advised to come and join HCBL whether as a customer or as an employee.
Amenities:
At the HCBL, one can make his/her dream come true. The financial support is easy than your
imagination. Loaning on various grounds
is possible through minimum documentary evidences. The customer
can re-pay the loan in easy manner and no pre-payment penalty is levied on the
customers. This is one of the big amenities
provided by the HCBL.
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