Significance Of Documentation Required By HCBL

Normally, the customers who have the Electoral Identity card or Voter card understand the same as valid photo identity and address proof but it is our responsibility to make it clear that Voter card is not considered as valid address proof.  A lot of ambiguities have been experienced in creation of Voter Cards and hence government itself has declared this proof as photo identity proof only.  For proving you permanent address from the card issued by the government of India is only AADHAR card.  This is the document of address and photo identity proof.  Significance of the documents is self explanatory.  

Without valid documentary support, no bank will provide banking facilities.  The documents provided by the customer are governing papers to maintain his/her account with the bank.  As far as the address proof is concerned, one can also produce the bank pass book of other bank and it will be accepted at HCBL.  Because after investigating the place of residence, banks issue pass book having the residential address on face page of the same.

Once all the documentary proofs are collected, bank will provide you banking services with all the latest technical support.  SMS alert service is an automatically added feature with the accounts.  We do not believe in formalities and do not ask customers to provide separate application for linking his/her bank account with the SMS alert facility.  At the time of opening of bank account, we ask the option from customer to have this facility or not.  Internet banking options are also asked at the time of opening of the account.

This is for advanced information of all the account holders that we also provide insurance facility but this is kept optional.  In case anyone desires the same, he/she can select the insurance option at the time of opening of bank account.  Though, the same can also be asked at later stage.  This is under discretion of the individual concerned. Policy bond is also there and like other insurance policies, premium facility is also here.  Option is with the customer to deduct the premium from his/her bank account or physical remittance.

Flexibility is also with HCBL to open the account for minors.  It is possible that the relative of the child wants to take the guardianship of the minor, he/she can maintain the account but to open the account for such child, relative will have to take the approval of the natural parents of the concerned kid. 

Being based on the co-operatives, HCBL allows its customers to deposit their precious amount on daily basis.  A scheme has been launched namely Asha Pigmy Deposit Scheme. The customers concerned are allowed to deposit the amount according to their saving on daily basis.  The ceiling limit of deposition is minimum Rs. 20 and maximum Rs. 5000.00 per day.  This collection is also under the electronic supervision.  An automatic receipt will be generated on collection and notified to the customer’s account.

Apart from the above mentioned, it is also confusion among customers that we are taking more charges in making demand draft than other banks.  It is clarified that our service charges are just equal to other banks of private and public sector.

Adopting flexibility has established HCBL in short time

HCBL has risen just before thirteen years and within this short period the success ladder become small due to concerted efforts put in by all concerned.  Not only bank employees and officials but it is the main force of our prestigious customers who have brought us at this place.  We were working in one room in 2002 and today we have made customer waiting lounge areas more than 10 times.  Our progress from this small instance can be easily measured.

Expansion: Now in the seven districts of Uttar Pradesh only, we are running our branches with a good success speed. Out ATM Machines and all other technical assets are quite able to provide mental relief to the customers for quick banking behavior. This is common fact that all the customers want facilities from any organization.  To attract more and more customers we added more technical facilities for our prestigious customers.  But one cannot feel some class complex while sitting in any of our branches.  He/she can deal with us in quite easy manners. 

The local approach, manner of dealing the customers, environment for the customers, financial updation, online facilities, ATM machines, cash depositing facility and many more amenities are available for our customers.  This has been given to them just for keeping with ourselves.

Documentation: Apart from the facilities maintained for the customers, we require simple and clear cut documentation for each of the purpose.  From opening of bank account till loaning, all are designed according to the nature of bank.  Simplicity is maintained in all our endeavors.  Documentary evidences are mandatory but we do not force customers to submit the same at every cost.  Flexibility is being maintained in all our works.  Processing is quite faster. All the loan applications are provided due attention as we do not want any small pebble in the free flying.  Since inception we have not left any stone unturned and always tried to keep the flag of HCBL flying.

Record Keeping:  Our record keeping is created in quite secure data base.  Out data collection bank is our state of the art collection.  We keep all the data in digital form.  Only essential hard copies are maintained in strong rooms attached with the branches.  Loan applications are also transferred to strong room after processing and digitalization of the same.  Encryption of all the monetary transactions is stronger is not able to be hacked from any sources. 

Staff: Staff employed at all the branches including headquarters are well trained in documenting and other dealings.  It is suggested that you once visit our branch and see the pattern of working.  Later you will come on the call of your soul.  Bank promises you to provide high class of services at all time.  You will feel no difference with private banks and technicality of HCBL.  This flexibility is only the reason that has made us stronger and able to serve you better.  All our efforts are special because of our slogan “Yeh Bank Zara Kuch Khas Hai”. 

Easy Accessibility Of HCBL In Lucknow And Surroundings Districts

HCBL is one of the speedily growing banks of Lucknow city.  Not only in urban area but some of the branches of this bank are also opening in the rural area as the nature of bank is based on the co-operatives.  This bank was established on the basic themes of co-operatives and still being run on the fundamental principles.  Modern technicality adoption is not only the fashion but a need too.  All the customers of bank need quick response in every banking endeavor. Irrespective of depositing or withdrawal, all the information needs to be sending on the registered mobile number of esteemed customers.  This internal structure of this bank has been designed to provide modern amenities to all the customers but dealing patters is quite simple.

In different places of Lucknow, one can get the branches of this bank. 

Aliganj Branch: Aliganj is one of the busiest areas of the city and HCBL established its branch with full technical support in Kapoorthala complex.  One can access this branch by reaching Sahara India Centre-2.  On 1^st floor this bank is established.  Contact can also be made on 0522-231710 for any query.

Alambagh Branch:   To provide efficient banking services to the next busiest areas of Lucknow, HCBL established its branch in Alambagh and can be accessed at 551 JHA/172, Ram Nagar on Kanpur Road.  Any query can be asked on 0522-2454115.  This bank is fully equipped with all modern technical banking amenities. 

Gomti Nagar Branch:  Hospital is such a venue where banking is one of the most needed services.  HCBL understands the requirement of esteemed customer and opened its branch at Sahara Hospital in Viraj Khand Gomti Nagar accordingly.  ATM of HCBL is also located there and one can use this service without accessing the bank directly.  All the ATM machines installed are like mini branches.  Contact number of this branch is 0522-2726344.

Janki Puram Branch: HCBL also opened its new branch in Jankipuram area.  One can access this branch at LPC, Sahara Estate.  This branch provides all the modern banking facilities to the customers. Contact number of this branch is 0522-2735928.  FAX can also be sending on this number to get any details.

Rai Bareli (Service Branch):  In nearby district Rai Bareli, HCBL has stretched its wing and provided banking facility.  The main service branch of this bank is established in Kaiper Ganj (In 128, Chauhan Market). Contact details of this branch are 0535-22101060.  FAX is also possible on this number.

Barabanki branch:  Barabanki is the nearest city of Lucknow.  This is like another station in the city.  From Barabanki to Lucknow, people have daily connectivity.  HCBL established its branch at Mughal Darbar, Station Road.  The area falls in civil lines.  You can make different queries on 05248-224696.

Sitapur branch:  In another nearby city of Lucknow, Sitapur, HCBL branch is available at Jail Road.  You can solve your problems through the phone number 05862-273011.

All the above mentioned branches are equipped with ATM facilities.  The bank is fully CBS and one can do any type of banking with us like other private banks.  Technical facilities available at HCBL are user friendly and unbroken at all times.

Things to Remember Before Taking Home Loan

From the time of Neanderthals, the basic requirements of humans are Food, Clothes and Shelter. These requirements have changed their standards with advancement in civilization and technologies.

Home is one basic requirement for living. This is required by every living species, especially human beings. Every individual has right to have their own home. A majority only dreams for this. In present times constructing or buying a home is very difficult and exhaustive task. People don't have sufficient money and time to invest in constructing homes. Also continuous zooming rates of property does not allow an individual to buy a home from its savings. This situation directs them to take Home Loan.

Technically, a Home Loan is a loan that is obtained from Tathastu HCBL Bank, Financial Institution or Mortgage Company at static interest rates and payment terms for purchasing a home. In simple words, Home Loan is the reasonable amount of money given by a bank to its customer for buying a home. The rate of interest and offers on loan depends on the bank. Assorted banks have assorted interest rates, offers and tenure.

Home Loan has some of the following avails:

Tax Avails

According to Section 24(b) of Income Tax Act, 1961 a person can claim for a deduction up to Rs. 1.5 lakh from the income tax at the total interest that a person has to pay for the loan. In case of loan taken prior to March 01, 1999, the deduction stands reduced to Rs. 30,000.

According to Sections 80C and 80CCE of the Income Tax Act, 1961 a deduction up to Rs. 1 lakh as Principle Repayment on the home loan can be done from gross total income if the prescribed condition is fulfilled.

Interest Avail

Loans are of two types, Long Term Loans and Short Term Loans. Short Term Loans are better than Long Term Loans because it has a less probability of fluctuating interest rates. In Long Term Loans, interest rates may rise and fall several times and borrower faces many problem regarding loan tenure. The borrower should try to pay a major part of the loan when interest rates fall. This will benefit the borrower and reduce the loan tenure.

Interest Rates on Home Loan

Interest Rate is associated to lender's base rate which is decided by the banks on the Reserve Bank of India guidelines. It depends on liquidity, inflation and monetary policies. Interest rates are of two types, Fixed Rates and Floating Rates.

Fixed Rates remain same for entire term of the loan as compared to Floating Rate. Fixed Rates are 0.5% - 1.5% higher than Floating Rates. If a person feels that interest rates are likely to come down then he should opt for floating rate.

The interest rates for different public and private sector banks ranges from 10.25% to 11%. Some public sector banks provide special interest rate for women borrowers.

Tips before finalizing loan

• Analyse terms and condition of each loan agreement.
• Analyse Equated Monthly Instalment (EMI).
• Negotiate on Interest Rates.

Know About The Mile Stones And Technical Caliber Of HCBL

HCBL has a strong caliber to make its place among all other banking agencies.   Our bank is properly registered with the government of India and has ISO certification for its excellent performance.  Our bank is service oriented and profit oriented financial agency.  It is developing profit generation since the inception.  Due to its working pattern and different system of approach, ISO certification was awarded in 2005 and the tradition of hardworking is continuing till date.  A tough group of statutory auditor has audited our accounting and banking system and found all the function according to the preamble and theme.

Highly devoted governing body of the bank has created a blast in the banking system in small duration and tough efforts of all the employees have given a boost to the working culture of the bank.  Leader ship of the bank is of top quality and bank has left no stone unturned on its way.  Owing to its dedicated and concerted efforts put in, the bank was awarded with coveted award the “Indian Achievers Award” during the year 2008.  This shows the caliber and devotion of the bank towards assigned jobs and creating a dynamic horizon for banking.

The success ladder is always short for the tough determiners.  Hard work discharged by the bank made it again the eligible establishment to get the prestigious banking frontier Award in 20011.  A number of latest innovative steps have been taken by the bank to improve the communication technology related with banking culture.  The systems implemented in the bank were of top quality since the inception and this tradition continued further.  Though the fragrance of the bank was not limited up to and it reached too abroad.  The counter part of this bank located in Austria has also recommended the working system of HCBL and resulted in another ISO certification.  

Within the country, HCBL has maintained a creamy layer of cooperation with all the co-operatives.  Well established working culture earned another prestigious recognition for the bank in just next year (2012) and the “Excellence Award for Co-operative Bank Development) was given to HCBL.  In the couple of years, HCBL won two other major awards namely “Best Alternate Channel Project Award and the next one was “Best Payment Project Award 2012”.  These awards shows the down to earth nature of the bank.  Selection for this award is self explanatory that the bank is well determined for attaining the self created targets without harming the rural emotional values.

In next one year, the success ladder of the bank gone further higher and HCBL won the award for excellence in procedures namely “Award of Excellence” in the year 2013. 

The above mentioned examples of the high recognition of the bank are self explanatory that the hard work never stops losing the recognition and any how pulls the attention of people.  Same tradition of HCBL is continuing till date.  Even after winning a number of awards, you will not feel that you are visiting a bank which has a high reputation.  The down to earth nature of the bank is sufficient to attract any person just in one dealing. 

Find Answers Of All Your Confusions While Dealing With HCBL

Any customer either old or new may have some of the doubts while starting dealing with any of the bank.  It is crystal clear that the banking process of HCBL based on the co-operatives and dealing manner is quite user friendly, the customer may feel some abnormality in making relations with us. We are sure that in one or two dealings, they will definitely convert in the permanent customer of our bank.  A customer may have the under mentioned confusions and we assure you to satisfy all your doubts:-

Confusion on loaning patterns:  It is obvious that the customer may have some of the doubts on loaning patters of the bank.  He/she may feel that what documentary procedure will be there and will loan application for a four wheeler be sanctioned quickly as advertised or not.  Many more confusions like that.

We assure you that we just need simple documentary proofs to sanction your loan applications. Your recent colored passport size photographs, an ID proof, your address proof, what is your income (Salary slip of ITR), bank statement showing the transactions of previous six months, vehicle quotations from the dealer and a guarantor.  Some other documentary evidences are local requirement and based on the discretion of branch manager.  You don’t need to have worry about sanction of your loan application.

Confusion in making demand drafts:  Many of the customers have confusion that if they have current account in the same bank will the charges be deducted for making demand drafts?  It is simply clarified to our prestigious customers that bank offers this facility up to 3 demand drafts only provided that the customer has current account in any of our branches and the minimum balance is up to Rs. 1 lakh.  Their bank account should be active for last 6 months.  We also provide the facility of demand draft making on cash.  Though, it is the discretion of branch manager.  

Confusions regarding R.D. schemes with HCBL:  Normally, the person withdraws their R.D. schemes owing to the pressure of various circumstances.   Yes, one can withdraw the amount before 6 months too.  But no interest will be applicable on that amount.  On the other hand, if your withdrawal is made before maturity period but after 6 months, the interest will be paid to you.  This interest will be 1% less as agreed upon at the time of taking the scheme.  It may be that you have fixed your amount for a long period but unfortunately withdrawing well before the maturity, the rate of interest will be slashed 1% only.  You have right to withdraw the amount pre-maturely too.  This is done under our Lakhpati scheme.

Confusion regarding house loaning:  Our esteemed customers have this question that what are the reasons that our bank only allows the house loan sanction against the properties of Avas Vikas and LDA only.  We clarify the matter because these agencies are officially approved by the board of directors of the bank.  Apart from the above mentioned agencies, we also sanction house loan against the properties which have proper NOC from local official machinery. 

Know What We Answer Of Your Question

This is a common confusion that what will be if a person is having an account in other branch of HCBL and want a locker in other nearby branch.  This is for general information of all the customers that locker can be obtained in any branch of your account is with HCBL.  But only a small condition will apply.  You will have to pay the locker fee in cash to that branch.  No account deduction will be possible.

Compulsion of KYC has been made to all the customers irrespective of having any type of account.  Even the customer having R/D account will also have to do KYC.  This is for the betterment of our customer. And if with the help of some of the IDs, you can get the faster accessing of all the services of bank, this is your benefit only.  So proceed on to have KYC.

Likewise if a person brings a cheque issued by other person, will it be paid?  No doubt, HCBL will give payment to the bearer against the cheque but will ask an Identity proof of the bearer just due to some security reasons.

Some customers also have the confusion that will they be eligible to send fund in the bank outside of Uttar Pradesh from their HCBL account.  We assure our customers that they can send money to any of the bank located outside of the Uttar Pradesh with the help of RTGS or NEFT facilities.  They will have to comply with the time frame decided for RTGS and NEFT.  Likewise ceiling limit of funds transfer per day will also have to be maintained.

In case some of the accounts are being operated in HCBL without having any KYC, will they be allotted with cheque book facility?  The straightway answer of the bank is “NO”.  Such account holders can withdraw their amount through withdrawal form only.  They will have to visit the concerned branch for taking withdrawals.  To avoid this inconvenience, KYC is asked from the individuals so that necessary ATM cards and cheque books can be issued.  This will facilitate the bank as well as the customer too.  The emergencies never come by messaging in advance.  It is quite possible that any need occur during closing hours of bank so it is better to have ATM card facility.  But to avail the same, customers are supposed to provide the KYC to their concerned branch.

HCBL also provide Sweep facility to its esteemed customer but also needs a fiscal support from them to keep maintain minimum balance in their account of Rs. 10,000.00.  In case the persons concerned have taken a withdrawal before 45 days, they will not be paid with the interest.

ATM card supply is one of the fastest features of account opening.  HCBL is able to provide the ATM card to the customer within one working day after opening of account. At HCBL, all the demand drafts of other banks are treated as the cheques from outward and require realization from the issuing branch.  Once the DDs and cheques are realized, you can get payment within the day.