Any customer either old or
new may have some of the doubts while starting dealing with any of the
bank. It is crystal clear that the banking process of HCBL based on the co-operatives and dealing manner is
quite user friendly, the customer may feel some abnormality in making relations
with us. We are sure that in one or two dealings, they will definitely convert
in the permanent customer of our bank. A
customer may have the under mentioned confusions and we assure you to satisfy
all your doubts:-
Confusion on loaning patterns: It is obvious
that the customer may have some of the doubts on loaning patters of the
bank. He/she may feel that what
documentary procedure will be there and will loan application for a four
wheeler be sanctioned quickly as advertised or not. Many more confusions like that.
We assure you that we just
need simple documentary proofs to sanction your loan applications. Your recent
colored passport size photographs, an ID proof, your address proof, what is
your income (Salary slip of ITR), bank statement showing the transactions of
previous six months, vehicle quotations from the dealer and a guarantor. Some other documentary evidences are local
requirement and based on the discretion of branch manager. You don’t need to have worry about sanction
of your loan application.
Confusion in making demand drafts: Many
of the customers have confusion that if they have current account in the same
bank will the charges be deducted for making demand drafts? It is simply clarified to our prestigious
customers that bank offers this facility up to 3 demand drafts only provided
that the customer has current account in any of our branches and the minimum
balance is up to Rs. 1 lakh. Their bank
account should be active for last 6 months. We also provide the facility of demand
draft making on cash. Though, it is the discretion
of branch manager.
Confusions regarding R.D. schemes with HCBL: Normally, the person
withdraws their R.D. schemes owing to the pressure of various
circumstances. Yes, one can withdraw
the amount before 6 months too. But no
interest will be applicable on that amount.
On the other hand, if your withdrawal is made before maturity period but
after 6 months, the interest will be paid to you. This interest will be 1% less as agreed upon
at the time of taking the scheme. It may
be that you have fixed your amount for a long period but unfortunately
withdrawing well before the maturity, the rate of interest will be slashed 1%
only. You have right to withdraw the
amount pre-maturely too. This is done
under our Lakhpati scheme.
Confusion regarding house loaning: Our esteemed
customers have this question that what are the reasons that our bank only
allows the house loan sanction against the properties of Avas Vikas and LDA
only. We clarify the matter because
these agencies are officially approved by the board of directors of the
bank. Apart from the above mentioned
agencies, we also sanction house loan against the properties which have proper
NOC from local official machinery.
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