Wednesday, 4 March 2015

Find Answers Of All Your Confusions While Dealing With HCBL

Any customer either old or new may have some of the doubts while starting dealing with any of the bank.  It is crystal clear that the banking process of HCBL based on the co-operatives and dealing manner is quite user friendly, the customer may feel some abnormality in making relations with us. We are sure that in one or two dealings, they will definitely convert in the permanent customer of our bank.  A customer may have the under mentioned confusions and we assure you to satisfy all your doubts:-

Confusion on loaning patterns:  It is obvious that the customer may have some of the doubts on loaning patters of the bank.  He/she may feel that what documentary procedure will be there and will loan application for a four wheeler be sanctioned quickly as advertised or not.  Many more confusions like that.

We assure you that we just need simple documentary proofs to sanction your loan applications. Your recent colored passport size photographs, an ID proof, your address proof, what is your income (Salary slip of ITR), bank statement showing the transactions of previous six months, vehicle quotations from the dealer and a guarantor.  Some other documentary evidences are local requirement and based on the discretion of branch manager.  You don’t need to have worry about sanction of your loan application.

Confusion in making demand drafts:  Many of the customers have confusion that if they have current account in the same bank will the charges be deducted for making demand drafts?  It is simply clarified to our prestigious customers that bank offers this facility up to 3 demand drafts only provided that the customer has current account in any of our branches and the minimum balance is up to Rs. 1 lakh.  Their bank account should be active for last 6 monthsWe also provide the facility of demand draft making on cash.  Though, it is the discretion of branch manager.  

Confusions regarding R.D. schemes with HCBL:  Normally, the person withdraws their R.D. schemes owing to the pressure of various circumstances.   Yes, one can withdraw the amount before 6 months too.  But no interest will be applicable on that amount.  On the other hand, if your withdrawal is made before maturity period but after 6 months, the interest will be paid to you.  This interest will be 1% less as agreed upon at the time of taking the scheme.  It may be that you have fixed your amount for a long period but unfortunately withdrawing well before the maturity, the rate of interest will be slashed 1% only.  You have right to withdraw the amount pre-maturely too.  This is done under our Lakhpati scheme.


Confusion regarding house loaning:  Our esteemed customers have this question that what are the reasons that our bank only allows the house loan sanction against the properties of Avas Vikas and LDA only.  We clarify the matter because these agencies are officially approved by the board of directors of the bank.  Apart from the above mentioned agencies, we also sanction house loan against the properties which have proper NOC from local official machinery. 

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